Support Services

We provide world-class support services to our customers. We have a professional, well-trained customer services team equipped with the latest technologies and capable of handling any challenges to ensure all customer service needs are well taken care of, with utmost skill and professionalism. Our objective is to offer our customers a quality service and provide suitable spares on demand.

Key Features

  • Dedicated team of well-trained and specialist engineers and technicians.
  • Independent Functional Department to deliver immediate techno-commercial support.
  • Professional resource planning and allocation to meet customer short-notice needs.
  • Ready availability of field support team, special tools and test equipment.
  • Support throughout the product life cycle starting from the early project stage up to commissioning and warranty support.
  • Dedicated backend technical team for on-demand technical solutions, result-oriented trouble shooting and faster decision making.
  • Excellent service and spares support across the globe.

Reducing Unplanned Downtime

An essential part of any operation,our service teams are committed to maximizing your up time and improving performance, whilst ensuring safe and efficient operations.

From installation and commissioning to system enhancement regardless of Original Equipment Manufacturer (OEM), our technical service experts will advise on and deliver the right solution to optimize your operation